SummerHill Homes Update :: COVID-19 (Coronavirus)

Latest Update: Friday, May 1st 2020

TO BOOK A PRIVATE TOUR OR VIRTUAL APPOINTMENT
CLICK ON A COMMUNITY - YOU WILL BE DIRECTED TO OUR
SCHEDULE A TOUR PAGE

BELLAVISTA in Moraga
510.600.5740

LOCALE @ STATE STREET in Fremont
866.936.6108

NUEVO in Santa Clara
866.642.0268

MONTECITO in Mountain View
650.269.7388

WAVERLY COVE in Foster City
650.335.8106


FAQs Re: COVID-19

Are you still selling homes?
YES!
We are selling homes in all of our active communities, by appointment, with opportunity for prospective buyers to purchase homes following proper social distancing requirements. We have homes that are future deliveries, summer or later, as well as quick move-in homes that are completed and ready now. We’re available by appointment, as well as via Virtual Tour using a variety of video tools.

Are your models homes open normally, by appointment only?
Yes, our models are available by appointment to tour. For our by-appointment tours, we open the door and allow for an unaccompanied tour of the home. It’s important to us that our customers feel comfortable. In addition to our by-appointment tours, we have photos, 3D, and virtual tours available on our website. 

What steps are you taking for safety in your model homes?
First, we are taking the necessary precautions to enforce social distancing, allowing for a private tour of our model homes, by appointment, and following the guidelines for a maximum of two people per tour. We are highly encouraging guests to bring with them their own protective face mask and gloves, to wear during their tour. Next, upon entry to the model home, we have available a box of disposable shoe covers that customers can wear while touring the home. Lastly, our model homes are professionally cleaned each week, as part of a regular cleaning service.   

Can I schedule an online video tour with a sales person?
Absolutely, our Community Sales Managers are available 7 days a week to schedule a video tour via FaceTime, Zoom, Skype, etc.

Can you email me photos or a link to floorplans or a virtual tour?
We’d be happy to. We have floorplan and virtual tour links available online.

Will it take longer to build my home?
Due to the Shelter-in-Place Order, some of our projects are experiencing delays, some more so than others, depending on location and local jurisdictions related to the current shelter in place requirements.

What steps are you taking to keep the construction site clean and safe.
We have implemented specific protocol by adding washing stations throughout the site, additional signage with information pertaining to Covid-19, as well as, temperature stations checking workers in each day prior to starting work. We have construction management onsite, enforcing social distancing with our trade workers as well.

Will my home be thoroughly cleaned and sterilized before I move in?
As a SummerHill standard, all homes are professionally cleaned prior to delivering a home to a new homeowner.

Will someone be able to enter my home for service after I move in?
No, not at this time. Unless a service item is deemed an emergency, Warranty, Subcontractors, etc. are limited under the current Shelter-in-Place Order.

                                                                                                                                                                                                      All Information Subject to Change
________________________________________________________


March, 31  2020

HOW TO BUY YOUR HOME FROM VIRTUALLY ANYWHERE!

1. Visit our website SUMMERHILLHOMES.COM

    FLOOR PLANS • VIRTUAL TOURS • SITE PLANS

2. Contact our agents: PHONE/TEXT/FACETIME

3. Get PRE-APPROVED ONLINE with one of our preferred lenders

4. Tour a home on your own! 
Book it, and WE WILL OPEN THE DOOR FOR YOU

OR TOUR VIRTUALLY BY FACETIME OR ZOOM

5. Finalize your transaction via DOCUSIGN®

6. Walk your home VIA FACETIME OR ZOOM with our warranty team

 WELCOME HOME!

Quick move-ins available per community
________________________________________________________

March, 17  2020

SummerHill Homes Update :: We are Open by Appointment & Virtually

Dear SummerHill Community,

At this time, our sales offices are closed to the general public, but we remain

OPEN FOR VISITS :: AVAILABLE BY APPOINTMENT ONLY & VIRTUALLY

Our high quality virtual tours provide a great opportunity to stroll through all our beautiful homes.

Our sales agents will continue to maintain a full work schedule and are
available via phone/email/text, as well as FaceTime & Zoom.

We encourage you to visit our website www.summerhillhomes.com
for community contact/information, as well as photos, floor plans and virtual tours.

We appreciate your cooperation and patience as we continue to navigate through this difficult time.

We wish you and yours safe shelter and good health.

Regards,

SummerHill Sales

Click to Visit Our Communities:

BELLAVISTA - Moraga
510.600.5740

LOCALE @ STATE STREET - Fremont
866.936.6108

NUEVO - Santa Clara
866.642.0268

MONTECITO - Mountain View
650.269.7388

WAVERLY COVE - Foster City
650.335.8106