SummerHill Homes Update :: COVID-19 (Coronavirus)

Latest Update: Wednesday, September 16 2020

TO BOOK A PRIVATE TOUR OR VIRTUAL APPOINTMENT
CLICK ON A COMMUNITY - YOU WILL BE DIRECTED TO OUR
SCHEDULE A TOUR PAGE

LOCALE @ STATE STREET in Fremont
866.936.6108

NUEVO in Santa Clara
866.642.0268

MONTECITO in Mountain View
650.269.7388

WAVERLY COVE in Foster City
800.861.9495

BELLAVISTA in Moraga (Final Home)
510.600.5740


FAQs Re: COVID-19

Are you currently open and selling homes?
Yes! We are selling homes in all of our active communities, by appointment, with opportunity for prospective buyers and agents to tour, privately or self-guided, following proper social distancing requirements. Our model homes offer WiFi-compatible locks, easy to provide remote access for you to tour using a private code. We have homes available for future delivery, summer or later, as well as quick move-in homes that are completed and ready now. We’re available by appointment, as well as via Virtual Tour using a variety of video conferencing options.

Are your model homes open, by appointment only?
Yes, our models are available by appointment to tour, either privately or self-guided, your choice. It’s important to us that our customers feel comfortable. In addition to tours available by-appointment, we have high-quality photos, 3D, and Virtual Tours available on our website. Visit our
Media Gallery, or our Communities for more information. 

What steps are you taking for safety in your model homes?
We are taking all necessary precautions to enforce social distancing, allowing for private tours of our model and production homes, by appointment, and following the guidelines for maximum persons per tour. We are highly encouraging guests to wear a face mask during their tour. We have installed social distancing signage and floor stickers to ensure proper safety measures. Upon entry to our models, we have available a box of disposable shoe covers to wear while touring. Our model homes are professionally cleaned each week, as part of a regular cleaning service.   

How can I schedule a tour?
 Under our
SummerHill Communities and Media Gallery, you may schedule a tour that best fits your needs.  We offer private, self-guided, and virtual tours. We also offer appointments for information only, if this is how you’d like to begin your experience. We are also available via a variety of video-conferencing options.

Can you email me photos or a link to floorplans or a virtual tour?
Absolutely. You may contact us directly by phone or email to request information. Or, using our Schedule an Appointment request, you may select Information Only and a Community Sales Manager will send you information. We also have floorplan and virtual tours available online.

Will it take longer to build my home?
Due to the Shelter-in-Place Order, some of our projects are experiencing slight delays, depending on location and local jurisdictions related to the current shelter in place requirements.

What steps are you taking to keep the construction site clean and safe.
Per the current Shelter-in-Place Order, we have assigned a Site Compliance Officer (SCO) to each community, to properly manage and enforce the health and safety of our construction team and trade partners. We have implemented specific protocol by adding washing stations throughout the site, additional signage with information pertaining to Covid-19, as well as, temperature stations checking workers in each day prior to starting work. We have our Construction Management on-site, enforcing social distancing at all times.

Will my home be thoroughly cleaned and sterilized before I move in?
As a SummerHill standard, all homes are professionally cleaned prior to delivering a home to a new homeowner.

Will someone be able to enter my home for service after I move in?
No, not at this time. Unless a service item is deemed Essential, as defined in the SIP Order, or considered a true emergency, our Warranty team, Subcontractors, etc. are limited under the current Shelter-in-Place Order.

                                                                                                                                                                                                                                                     All Information Subject to Change

________________________________________________________


March, 31  2020

HOW TO BUY YOUR HOME FROM VIRTUALLY ANYWHERE!

1. Visit our website SUMMERHILLHOMES.COM

    FLOOR PLANS • VIRTUAL TOURS • SITE PLANS

2. Contact our agents: PHONE/TEXT/FACETIME

3. Get PRE-APPROVED ONLINE with one of our preferred lenders

4. Tour a home on your own! 
Book it, and WE WILL OPEN THE DOOR FOR YOU

OR TOUR VIRTUALLY BY FACETIME OR ZOOM

5. Finalize your transaction via DOCUSIGN®

6. Walk your home VIA FACETIME OR ZOOM with our warranty team

 WELCOME HOME!

Quick move-ins available per community
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March, 17  2020

SummerHill Homes Update :: We are Open by Appointment & Virtually

Dear SummerHill Community,

At this time, our sales offices are closed to the general public, but we remain

OPEN FOR VISITS :: AVAILABLE BY APPOINTMENT ONLY & VIRTUALLY

Our high quality virtual tours provide a great opportunity to stroll through all our beautiful homes.

Our sales agents will continue to maintain a full work schedule and are
available via phone/email/text, as well as FaceTime & Zoom.

We encourage you to visit our website www.summerhillhomes.com
for community contact/information, as well as photos, floor plans and virtual tours.

We appreciate your cooperation and patience as we continue to navigate through this difficult time.

We wish you and yours safe shelter and good health.

Regards,

SummerHill Sales

Click to Visit Our Communities:

LOCALE @ STATE STREET - Fremont
866.936.6108

NUEVO - Santa Clara
866.642.0268

MONTECITO - Mountain View
800.861.9495

WAVERLY COVE - Foster City
650.335.8106