Palo Alto, CA – SummerHill Homes, a leading homebuilder in the Bay Area, announced today that the company has been awarded a 2009 Guildmaster Award for exceptional customer satisfaction. SummerHill Homes was one of 95 homebuilders, contractors, developers, and home services companies throughout North America recognized for their excellent performance.
â€œSummerHill is thrilled to be recognized by GuildQuality for our commitment to customer satisfaction,â€ said Robert Freed, president and CEO of SummerHill Homes, â€œWe strive for excellent customer service and it is an honor to receive a Guildmaster award for these efforts.â€Â
â€œWeâ€™re excited to recognize the great performance of SummerHill Homes,â€ said Geoff Graham, founder and president of GuildQuality. â€œTheir passion for delivering a superior customer experience shines through in the feedback we received from their customers.â€
GuildQuality provides customer satisfaction surveying and performance reporting for over 500 homebuilders, remodelers, and contractors in North America. GuildQuality collects feedback directly from customers and reports back to the building professional through a web-based service. On average, more than 70% of customers respond to GuildQuality surveys, and their feedback includes rich commentary and quantitative ratings.
About the Guildmaster Awards
Once a year, GuildQuality recognizes exceptional customer service with the Guildmaster Awards. Visit theÂ Guildmaster sectionÂ of the GuildQuality website to see information about all 2009 Award Winners, or visit theÂ GuildQuality blogto read about the awards qualifications.